Lost Property

Lost something in the cab?

Phones, wallets, keys, the odd umbrella: it happens to everyone. The good news is that our dispatch system logs every trip, so we can usually trace exactly which cab you were in. The sooner you tell us, the faster we find it, so don't sit on it. Call now.

What To Do

Tell us as much as you can.

Call 1800 222 724 straight away, or send the form with as much of this as you can.

  • The date and time of your trip
  • Your pickup and drop-off locations
  • What you left behind
  • How you paid, since a card payment helps us trace the trip in seconds
  • The vehicle or driver number, if you happened to note it

What happens next

We identify the trip, contact the driver, and let you know as soon as your item turns up. Found items are held safely until you collect them or we arrange the return with you directly.

Lost Property Desk: Mon–Fri, 8am–6pm AEST

Report lost property