A wheelchair user waiting at a Sydney transit stop, ready for her Captain Taxis pickup

Wheelchair-Accessible Transport

Wheelchair Support Service

Our Wheelchair Taxi Service is dedicated to providing accessible and supportive transportation for individuals with disabilities. We understand the unique needs of our passengers and are committed to ensuring safe, comfortable, and reliable rides.

A passenger transferring from a Captain Taxis accessible vehicle into his own wheelchair Own Wheelchair

Accessible Vehicles

Travel in your own wheelchair.

Our accessible vehicles are fitted with ramps or hoists and full restraint systems, so you can travel safely in your own wheelchair. Your driver handles the loading and securing, takes the time to get it right, and checks you're comfortable before a wheel turns.

Questions

Wheelchair-accessible taxis, answered.

How is the fare calculated?

Exactly like every other taxi: on the meter, distance plus time, tolls at cost. With a TTSS Smartcard, the NSW Government covers half the fare, up to $60 a trip.

Can someone travel with me?

Of course. Carers and companions ride along in the same vehicle.

Ready When You Are

Book an accessible taxi any time on 1800 222 724.

We're on around the clock.